How can we help?

Short, practical guides for setting up Labeeq and running it day to day.

Getting started

From an empty workspace to your first answered message.

Your first 15 minutes Create the workspace, connect one channel, and answer a real message. Read the guide Connect WhatsApp Bring your WhatsApp Business number into the shared inbox. Read the guide Invite your team Add teammates, put them in teams, and decide what each can see. Read the guide

The inbox

Day-to-day work: replying, assigning and organising conversations.

Replying and assigning How a conversation moves from arriving to closed. Read the guide Canned replies and variables Stop typing the same answer, and still sound personal. Read the guide Labels and lifecycle stages Two different tools that are easy to confuse. Read the guide

Automation & AI

Let flows and the AI agent carry the repetitive part.

Build your first flow Automate a greeting, a question, or a whole qualifying conversation. Read the guide Set up the AI agent Teach it your business, then let it answer while you sleep. Read the guide Business hours and away messages Set expectations when nobody is at the desk. Read the guide

Reaching customers

Campaigns, your website, and knowing what worked.

Send a campaign Message many customers at once, without getting blocked. Read the guide Put chat on your website One line of code, and website visitors land in the same inbox. Read the guide Reading your reports The handful of numbers actually worth acting on. Read the guide

Account & access

Billing, teammates, permissions and integrations.

Plans and billing What you pay us, and what you pay Meta. Read the guide Roles and permissions Give each teammate exactly the access they need. Read the guide Connect your other tools Sheets, webhooks, the API, and the automation platforms. Read the guide

Can't find your answer?

Send us the question in your own words — we reply in Arabic or English, usually the same working day.

Ask us