Privacy Policy

1. Information we collect

Account details (name, email, company, phone), the conversations and contacts you manage in the platform, billing information, and technical data such as log and device information.

2. How we use your data

To provide and operate the service, process your conversations across connected channels, handle billing, provide support, improve the product, and keep the platform secure.

3. Connected channels

When you connect a channel (WhatsApp, Telegram, Instagram, Messenger, email, SMS) we process the messages and contact data needed to deliver them to your shared inbox, subject to each provider's own terms.

4. Sharing

We do not sell your data. We share it only with service providers who help us run the platform (hosting, payments, messaging providers) and where required by law.

5. Cookies

We use essential cookies to keep you signed in and remember preferences such as language and theme. We do not use non-essential tracking without your consent.

6. Data retention

We keep your data for as long as your account is active and as needed to provide the service, comply with legal obligations, and resolve disputes.

7. Security

We apply reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

You may access, correct, export, or request deletion of your personal data by contacting us. We respond within a reasonable time and as required by applicable law.

9. Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new effective date.